Shipping Policy

Carichs is committed to delivering contact lenses to every buyer in perfect condition.

Order Processing Time

We will process orders for shipment within 1-3 days of receipt. Some out-of-stock or personalized products may take longer (no more than seven business days), but we strive to keep all hot items in stock for fastest shipment.

Times of Delivery

Standard Delivery and VIP Delivery are the two types of delivery options available to you. Free delivery on orders over $35 in our store(delivery by standard delivery method).

We do not support delivery to countries other than the United States at this time.

Standard Delivery (price: 8.99 USD)

For your piece of mind, all regular deliveries are traced. On all contact lenses, standard delivery is offered. Once your order has been sent, you will receive a tracking number.

USA – epacket delivery – estimated delivery time: 15-20 business days

VIP Delivery (price: 15.99 USD)

USPS (United States Postal Service) – 10-15 business days

Address Change

If you need to change your shipping address, please contact us within twenty-four hours of placing the order, more than twenty-four hours, the change of shipping address is invalid.

Order Tracking

We will notify customers by email when items are shipped and when they arrive at their address, and customers can also check the logistics information in real time through the Track Your Order page.

Items Are Damaged Or Incorrect

If customers receive damaged or incorrect items, they can contact customer service for verification, and if we confirm the situation is true, customers can apply for an exchange or refund.


We don't charge any tax in the United States.